There are a variety of ways you can contact Netsafe for online safety help and advice.
If you’re in danger or a crime is being committed, call 111 immediately or 105 for non emergency. Netsafe’s phone number is 0508 638 723.
Make an Online Report
You can use our online form to report any online safety issue. We’ll work with you and the online service provider and any person involved in the digital safety matter. Any information you can submit on the form will help us to refer and act on your report.
- Call netsafe phone number toll-free on 0508 NETSAFE (0508 638 723)
- Email [email protected]
- Complete an online contact form
- Text ‘Netsafe’ to 4282
Netsafe’s contact centre is available from 8am – 8pm weekdays and 9am – 5pm weekends and public holidays.
Follow Netsafe NZ on social media for the latest online safety news, advice and tips.
Media and marketing enquiries
For media queries please see our media page.
If you would like to request a Netsafe presentation, you can complete an application form here. Please note that as a Not for Profit, we must triage requests as our ability to do such work is dependent on our funding streams and deliverables in any given year.
Please check your spam/junk folder for replies from this system.
If you would like to send something by mail, our postal address is:
Netsafe – PO Box 124
Feedback about our Service
If you have feedback about Netsafe’s Services including a complaint or compliment about the service you have received from Netsafe please fill in this form