CEO's Welcome
Welcome to Netsafe’s first quarterly report for 2018.
Like many organisations in the online safety community, Netsafe has a unique data set to share and an interesting story to tell. In fact, in this quarter we have 4,432 stories to tell.
The data in this report represents the thousands of New Zealanders reaching out to Netsafe for help with an online challenge. Part of Netsafe’s role has always been to share information across the online safety community, and this new quarterly report is another opportunity to strengthen the work that we all do to help Kiwis to be safer online.
Internally, we leverage our insights to improve the service and education we offer, and to raise the public profile of online safety issues. This year we’ve used our reporting data and research insights to inform our youth engagement work, including the introduction of a youth focused social media channel and the trial of an SMS service created in consultation with young people.
We hope the insights in this report will also be valuable for your own work, and welcome any feedback or queries you may have about the data we have included.
Martin Cocker
CEO, Netsafe
Report Contents
All Reporting
TOTAL REPORTS
PERSONAL HARM COMPLAINTS
SCAM & FRAUD REPORTS
OTHER REPORTS
Reports by age group
.9%
00-12
3.9%
13-17
6.8%
18-21
34.8%
22-40
37.1%
40-64
16.5%
65+
Reports by region
Reports by gender
56.9%
FEMALE
1%
GENDER DIVERSE
42.1%
MALE
Personal Harm Reporting
Top personal harm categories reported
Who is reporting?
72%
SELF REPORTED
10.3%
PARENT OR GUARDIAN
2.8%
OTHER FAMILY MEMBER
3.8%
EDUCATOR OR SCHOOL LEAD
5.6%
FRIEND
4%
OTHER
Scam and Fraud Reporting
Top scam categories reported
394
Reports with $ losses
$12.5M
Reported losses
Romance Scams
$1.4M losses to romance scams were reported to Netsafe in 2017. This quarter, we received 205 reports with total losses of $7.9M.
Partnership Update
Sean Lyons, Director of Technology and Partnerships
It has been a busy time for us in the stakeholder community.
Soon we’ll be announcing more details about our upcoming Trans-Tasman conference, The Crossroads. It’s being held in Auckland from October 10-11. This is Netsafe’s first Trans-Tasman event hosted in New Zealand, and is a chance to learn, share and connect with our peers from Australia and further abroad. The Crossroads will include local and international speakers talking about the intersection of online safety and education, entertainment, regulation, enforcement, technology and wellbeing. Tickets for the conference will be available soon and members will receive an email invitation to attend at a discounted rate in the coming weeks.
If you’d like to get in touch you can email me at [email protected]
Netsafe Online Safety Grant – Round Two
10
Applications
5
Recipients
$147,544
Funding Granted
Grant recipient spotlight
Find out more about the Netsafe Online Safety Grant on our website.
Netsafe annual stakeholder survey
Outreach and Education
Education resources and presentations
248
Requests for Online Safety Educational Resources
30
Requests for Online Safety Presentations
97
Requests from Schools for Support
Web & media
63,295
Netsafe.org.nz Website Visits
25 Jan: Kiwis lose $10.1M to scams in 2017
1 Feb: Unwanted contact online seriously affecting 1 in 10 Kiwi adults
20 Feb: 2017 regional scam losses
27 Feb: Taking away technology doesn’t help us
4
Netsafe Media Releases
358
Media articles mentioning Netsafe
Netsafe Research Releases
Netsafe Annual Population Survey 2017
New Zealand teens’ digital profile: A factsheet
Become a Netsafe member
Netsafe is an incorporated society with members from across the country. Our members represent organisations with an interest in building confidence in using digital technology. Membership is free, easy to apply for and it gives you and your organisation the opportunity to play a part in the development of online safety and the use of digital tech right here in New Zealand.
Netsafe members receive our monthly e-newsletter, the Netsafe Quarterly Report, the Netsafe Annual Report, and special invites to events like our annual Trans-Tasman online safety conference and AGM to discuss emerging topics.
Apply to be a Netsafe member by emailing [email protected] with your name and phone number, outlining your role and interest in online safety and security. All applications are reviewed for approval at Netsafe’s Board meetings.
About Netsafe
The data in this quarterly report comes from reports made to Netsafe between 1 January 2018 and 31 March 2018. Netsafe is New Zealand’s independent, non-profit online safety organisation. Taking a technology-positive approach to the challenges digital technology presents, we work to help people in New Zealand take advantage of the opportunities available through technology by providing practical tools, support and advice for managing online challenges.
Find out more about Netsafe at www.netsafe.org.nz
If you have queries about the information in this report, please email [email protected]
