False allegations
In the online space, robust discussions are commonplace. However, just as in any other context, it is important to maintain integrity and truthfulness in what we share online.
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Last Updated30/07/2024
What are false allegations?
False allegations are untrue or defamatory statements about someone that causes them harm or distress.
False allegations in digital communications can cause significant harm. Such communications, delivered through text messages, emails, or social media, may include derogatory remarks towards race, gender, religion, disabilities, or sexual orientation. Additionally, false allegations can involve incorrect assertions about someone's medical condition or criminal record.
These falsehoods have the potential to ridicule individuals or expose them to hatred and contempt.
If you need help regarding false allegations you can contact Netsafe. Our free, confidential helpline is available 7 days a week.
(https://report.netsafe.org.nz/hc/en-au/requests/new)Email [email protected] 
(mailto:[email protected])Text 'Netsafe' to 4282 
(sms:4282?body=Netsafe)Call 0508 638 723 8am-8pm weekdays, 9am-5pm weekends 
(tel:0508638723)New Zealanders overseas can call +64 9 666 0840 (tel:+6496660840)Impact of false allegations
The repercussions of false allegations online are significant, potentially affecting your reputation and mental well-being deeply. Depending on their severity, they may also make you feel physically unsafe.
If you are concerned about the physical safety of yourself or someone you know, call 111(tel:111) immediately.
What is defamation?
Defamation law seeks to balance the right to freedom of expression with the protection of reputations from untrue or harmful statements. Defamation is determined based on its own body of law and thresholds, which are different from the thresholds set by the Harmful Digital Communications Act (HDCA(/our-work/helpline-services/the-harmful-digital-communications-act)).
Pursuing legal action for defamation can be costly and time consuming. To understand more about taking legal action under the Defamation Act 1992, talk to a lawyer about your options first or seek advice from Citizens Advice(https://www.cab.org.nz/article/KB00000975). Netsafe is unable to offer legal advice on this matter.
How can Netsafe help with false allegations online?
If you encounter harmful false allegations online, contacting Netsafe can be a useful first step. We offer practical advice, help in removing harmful online content, and information about the options available to you under the Harmful Digital Communications Act (HDCA)(/our-work/helpline-services/the-harmful-digital-communications-act). Our services are confidential, free, and available seven days a week.
If you’d like further support with the situation you’re experiencing you can contact the following services: