Plain language guide
We’ve worked with Spectrum Care to create plain language online safety guides and resources for people with an intellectual disability, and those who support them.
Bullying
Online bullying (also referred to as cyber bullying) is when individuals use the internet to harass, intimidate or target others. It can take place over various platforms such as social media, messaging apps and through email or texts - at home, school and at work.
How Netsafe can help
Online bullying is never OK. Netsafe is here to assist you with resolving online issues.
When you contact us, our team will ask questions to understand your situation and discuss the options available to stop the bullying.
We can contact the platform where the harmful messages have been posted, and in some cases, we can also reach out to the person responsible to seek a resolution.
Contact us
You can contact Netsafe seven days a week for free, confidential and non-judgmental advice about an online issue impacting you or someone you know.
Our helpline is open weekdays from 8am til 8pm, and weekends & public holidays from 9am til 5pm.
Email us at [email protected](mailto:[email protected])Call us on 0508 638 723(tel:0508638723)Submit an online harm report(https://report.netsafe.org.nz/hc/en-au/requests/new)Text "Netsafe" to 4282(sms:4282?body=Netsafe)
What's the cost?
Report: societal cost of cyberbullying in New Zealand
Our updated report highlights the economic impacts of online harm on individuals, employers, and broader institutional systems, beyond the emotional and psychological toll on victims.
Significant economic consequences include lost productivity at work, increased healthcare costs, legal expenses, and reduced online participation.
Related resources
Recommended
How to record digital evidence
Get our advice on how to record digital evidence now.
Image-based abuse
Information and advice on image-based abuse and how to get help if you're experiencing this harassment online.
Trolling
Find out what trolling is and what to do if you've been affected by online trolls.
